Consumer Advocacy

Improvements in Customer Service

Consumer advocate Christopher Elliott included my comments about improvements in Walgreens’ customer service in his article for Forbes on February 11, 2023.  The article is entitled “Customer Service Is Improving for Many Americans and Here’s Why.”  The link is https://www.forbes.com/sites/christopherelliott/2023/02/11/customer-service-is-improving-for-many-americans-and-heres-why/?sh=3f3e7efc7b44…
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